-
I have installed Tube 2 but have
no start icon.
If you have no start icon for the application please ensure you have installed
the Tube 2 engine as well as the map package,
Click here to
download.
-
How do I install the
your software.?
Tube 2 comes in 2 parts the (free) Tube 2 engine and the Tube 2 map package,
please ensure you have downloaded both packs (zip files).
The zip files that you download should first be unzipped
(uncompressed )on your desktop PC by using an unzipping program such
as Winzip.
If you do not have winzip it can be downloaded from here:- http://www.winzip.com
Unzipping the file will give you the automated installation file(s),
just follow the instructions in the readme.txt file which will also
be extracted from the zip file.
-
When I tried to install the software I got the
error message Win CE services not installed.
The error message Win CE services not installed on your machine
points to a problem with the install not finding one of ActiveSync
entry's in the registry.
When you double click the .exe file to install one of our
applications onto your device, the program first looks in the
registry on your pc to locate where the ActiveSync applications
manager is.
This is the key it looks for in the registry:-
"HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\CEAPPMGR.EXE"
The value of this key is the path to the applications manager e.g.
Win98 system is normally
C:\Program Files\Microsoft ActiveSync\CEAPPMGR.EXE
The applications manager is the Add/Remove programs window that you
see popup when installing / removing apps from your Smartphone.
Reinstalling Activesync on your pc normally cures this problem.
-
How do I get updated maps
packs for Tube 2 ?
Updates are free of charge for 2 years after purchase (on the same platform).
You should receive an email whenever a updated map pack is available
for your Tube 2 city, the details of how to download the update will be included
in this email. If you have not received an email when an update has been
released please contact sales@visualit.co.uk with your purchase
details.
-
How do I install Tube 2
to a storage card ?
If you have a storage card in your Smartphone device you will be
prompted during installation to select the installation
destination.
-
I have installed the Bus Map but
get an error on loading "Error Load Map Failed ~ Database Error"
If you had Tube 2 already installed on your Smartphone you must update your Tube
2 engine to the latest version (V2.0 or above) to be able to load this bus map.
This is available free of charge,
Click Here to Download
